Returns / Exchanges

REFUNDS / RETURNS / EXCHANGES POLICY

Refunds:

Refunds are not allowed at this time.  Exchanges for another LTFS store item (price difference if any to be paid by customer) / exchange for different size or store credit only. 

 

Exchanges / Store Credit:

Returned items must be unworn & in brand new condition including but not limited to clothing tag, hat manufacturer sticker, and hat form insert if applicable.  All returns are subject to a 25% restocking fee per item.

 

After LTFS has received the returned item, we will gladly exchange it for another LTFS item or issue a store credit for the value of the item, minus a 25% restocking fee. 

 

All returned items must be received by LTFS within 7 calendar days from shipper confirmation of delivery of product to customer.  

 

Return shipping to be paid by customer.